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Why is Accessibility Good? Accessible Businesses Access Nashville Other Views

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Ontario - Facts
Human Rights Code
Accessibility for Ontarians with Disabilities Act, 2005
Human Rights Tribunal
Human Rights Commission
Human Rights Legal Support Centre

Accessibility Standards for Customer Service
Accessibility and your Business
Policy and Guidelines on Disability
and the Duty to Accommodate
Dining Out Accessibility


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City of Guelph - Facts
Accessibility Plan
Barrier-Free Policy
Disability Coordinator
Email the Mayor


Why Accessibility is Good for your Business!


Did you know?people talking to man in wheelchairhttp://www.stopableism.org/how.html How are We Affected?
  • About 1.85 million people in Ontario (that’s 15.5% of the population) have a disability.
  • 47.2% of people over the age of 65 have disabilities.
Are you missing potential customers?
  • Predictions are that the number of people with disabilities will continue to grow as our population ages.
  • Don’t lose this major market group to your competitors!
young lady in wheelchairYou want to do business with this growing population of people with disabilities because they:
  • live with, work with, and influence the rest of our population – on average, 5 or 6 other people, such as colleagues, family members, business owners and other service providers.
  • are loyal customers and consumers – they’ll recommend your quality product or service.
As business owners and service providers, you have a common goal.
    lady in chair speaking
  • You want happy, satisfied customers whose needs are met.
  • You want customers to feel comfortable and welcome to come back time and time again.
  • If you do your job well, you can expect these customers to refer their friends, co-workers and family members.
  • Loyal customers and their families and relatives are the best customers you can have and the ones you want to keep.
  • As our population ages, think about the fact that more of your existing loyal customers and potential new customers will be people with disabilities, their families, their friends and their caregivers.
  • Smart businesses will recognize the need for accessibility and make sure that consumers who shop, work or do business with them are satisfied.
  • lady in electric wheelchair
  • They will ensure that the barriers that may prevent customers from enjoying access to products, services and employment are eliminated and removed.



source: http://www.mcss.gov.on.ca/mcss/english/
pillars/accessibilityOntario/business/why_access_bus.htm



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