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Why is Accessibility Good? Accessible Businesses Access Nashville Other Views

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Accessibility for Ontarians with Disabilities Act, 2005
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Accessibility Standards for Customer Service
Accessibility and your Business
Policy and Guidelines on Disability
and the Duty to Accommodate
Dining Out Accessibility

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Accessibility Plan
Barrier-Free Policy
Disability Coordinator
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Why Accessibility is Good for your Business!

Did you know?people talking to man in wheelchair How are We Affected?
  • About 1.85 million people in Ontario (that’s 15.5% of the population) have a disability.
  • 47.2% of people over the age of 65 have disabilities.
Are you missing potential customers?
  • Predictions are that the number of people with disabilities will continue to grow as our population ages.
  • Don’t lose this major market group to your competitors!
young lady in wheelchairYou want to do business with this growing population of people with disabilities because they:
  • live with, work with, and influence the rest of our population – on average, 5 or 6 other people, such as colleagues, family members, business owners and other service providers.
  • are loyal customers and consumers – they’ll recommend your quality product or service.
As business owners and service providers, you have a common goal.
    lady in chair speaking
  • You want happy, satisfied customers whose needs are met.
  • You want customers to feel comfortable and welcome to come back time and time again.
  • If you do your job well, you can expect these customers to refer their friends, co-workers and family members.
  • Loyal customers and their families and relatives are the best customers you can have and the ones you want to keep.
  • As our population ages, think about the fact that more of your existing loyal customers and potential new customers will be people with disabilities, their families, their friends and their caregivers.
  • Smart businesses will recognize the need for accessibility and make sure that consumers who shop, work or do business with them are satisfied.
  • lady in electric wheelchair
  • They will ensure that the barriers that may prevent customers from enjoying access to products, services and employment are eliminated and removed.



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